Dreams fulfilled

I have to start by saying that I am not a person who likes change and when I started my great adventure with you back in 2010 I found myself supported at all times and today I see all your support, especially when I have incidents of any kind. For me, feeling safe is very important and necessary in this sector and I have it with Clickviaja. I have had other offers from other franchises and I have turned them down because I feel like a family with you.

For me, being part of the Clickviaja Group (because that's how I feel) can be summed up in two words: peace of mind and confidence. The fact that I know them and they know me, having that closeness, knowing that if I need something I will have someone who will answer me and will do the impossible to help me is what gives me the confidence to be here. Close treatment and human quality is the most valuable thing about Clickviaja.

When I decided to open the agency, one of my biggest doubts was whether I would be able to maintain it and take care of everything that it entails... (a big part of me didn't know what I was doing and I realised as time went by...) but the people who make up the Clickviaja group gave me and continue to give me that security that I was lacking together with a great motivation to improve myself at all times and I always count on the help of all of them so that for me they mean a big family.

Belonging to Clickviaja means being part of a big family of passionate professionals, based on companionship, good vibes and collaboration, values that make every day rewarding and motivating. Being part of Clickviaja means being part of a community where the diversity of ideas and perspectives is valued and respected. We all play a leading role in building a collaborative and positive environment, where learning opportunities are continuous and where personal and professional growth is encouraged.

When I decided to venture into this sector several years ago and to have my own travel agency, to study and learn and above all to have the necessary experience for this great journey, I looked at many groups of agencies. Finally I came across Clickviaja. I was captivated by the way they worked, the flexibility they offered and above all the humanity they showed. For other management groups I simply felt that you were just another number, but for Clickviaja I didn't feel that way. In my life I am very much guided by my feelings and I believe that today I have not made a mistake. I feel very supported by them and by the people who are there at the bottom of the barrel working to make the brand go well, to achieve the best results for all franchisees. Valid people who personally have never let me down and have not hesitated for a second to help me in whatever I needed. They are just another family, because that's how they make you feel. And they have been and are very important in my life. Proud to belong to CLICKVIAJA.

At Mil Leguas Viajes we have been working with the ClickViaja Group for more than ten years, during which time we have been writing our own history with the best travel companion. For us, the CLICKVIAJA Group is synonymous with professionalism, but also with closeness, learning, attention and continuous support. Support has always been important, but it became essential during the hardest and most difficult period for our sector, the pandemic. It was in those moments, when we had to stop, that we placed even more value on being part of a solvent Group that contributed in an essential way to being able to face and successfully overcome that long and unprecedented period. Thank you for these 10 years in which the professionals of the CLICKVIAJA Group have managed to go beyond the frontier of work to become friends as well.

One of the reasons, if not the main one, why we chose ClickViaja was precisely because of the freedom of organisation that they allowed us and that fitted in with the philosophy we had for our project. When we started our professional career in the tourism sector, ClickViaja was an essential support for us and provided us with the necessary tools and knowledge to start up a travel agency successfully and with hardly any restrictions. In the 6 years we have been working on the project, we have been able to count on ClickViaja's support to help us face the challenges we have faced: incidents with clients, wholesalers, inspections or doubts about how to manage the agency's activity that would have been much more difficult to solve on our own. In addition, belonging to ClickViaja has allowed us to participate in different activities with the rest of the agencies and thus meet many colleagues, different experiences and have access to the sector that would have been unthinkable when we started and that is a continuous impulse to continue improving and growing day by day.

To begin with, I must say that my first experience as a travel agent has been much easier thanks to the support of the Clickviaja group's head office. This start in the sector, barely a year old, has been much easier and more comfortable thanks to them, as they have taught me a lot and have given me a lot of support in order to be as functional as possible for my agency. At the same time, every time I have had problems, either by my own mistake, or by mistake of the clients, they have been predisposed to help me to solve these errors. Finally, I would like to say that what has surprised me the most and that at the beginning it was difficult for me to assimilate and take advantage of this virtue, is the closeness and the personal treatment offered by the group and the companionship that is felt among the workers, both from the head office and from other agencies throughout Spain, where we help and advise each other when we need it. Therefore, without a doubt, if I had to open a new agency, my group would be Clickviaja.